Shipping policy

Shipping Policy (Preorder Items)

Preorder Shipping Information

Thank you for shopping with us! Please read the following information carefully before placing a preorder.

All items on our website are preorder items, which means they are not ready to ship immediately at the time of purchase.

Processing Time

  • Preorder items require up to 6 weeks to be processed and shipped.

  • The 6-week timeframe begins from the date your order is placed, not the date it is delivered.

  • Processing times may vary due to production schedules, supplier delays, or high order volume.

Shipping Time

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Shipping time does not include the preorder processing time and varies depending on your location and the shipping method selected at checkout.

Delays

While we strive to ship all orders within the stated timeframe, delays may occasionally occur due to circumstances beyond our control (such as supply chain issues, customs delays, or carrier delays). We appreciate your patience and understanding.

Order Changes & Cancellations

  • Orders cannot be canceled or modified once placed, as preorder items go into production shortly after purchase.

  • Please ensure all shipping details are correct before completing your order.

Refunds & Returns

  • Preorder items are final sale unless they arrive damaged or defective.

  • If your item arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can assist you.

Acknowledgment

By placing a preorder, you acknowledge and agree that:

  • Your order may take up to 6 weeks to ship

  • Delivery dates are not guaranteed

  • You have read and accepted this Shipping Policy